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How long will it take to get my order?

It depends on where you are. Orders are processed here within 1-3 business days and will take 2-7 business days to arrive, depending on shipping method selected at time of order. Delivery details will be provided in your confirmation email.

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What shipping carriers do you use?

We currently ship by UPS (United Parcel Service) and USPS (United States Postal Service). You’ll be asked to select a delivery method during checkout.


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How do I make sure I order the right size?

Please refer to the linkable size chart on each product page.


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How can I track the status of my order?

An email is sent after your order is shipped and contains a linkable tracking number to check on the status of your shipment.

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How do I make changes to an order I already placed?

Orders are processed usually within 24 hours of order receipt, leaving a short window for order changes. If you want to change an order you just placed, contact as soon as possible. If your order has not been picked and packed then we can make changes. If the order is already processed for pickup by the courier, you can elect to return the item.

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Can I cancel my order after it has been placed?

If the order has not been processed then you can cancel by sending an email to

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What if I never receive my order?

You can contact us through our contact page! We will be happy to assist you.

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How do I return an item?

Please refer to our return policy to determine if your order is returnable.

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Can I exchange an item?

Please see our return policy regarding exchanges.


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What payment methods do you accept?

Vicklore accepts most major credit cards (Visa, Mastercard, American Express, JCB, Discover, Diner's Club, and Elo).

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How do I contact your company if my question isn't answered here?

You can email or you can send a message using our contact us page.